Cell C *******
<p>My mom signed a 2 year data contract with Cell C on the 27 February 2017, she was told 20 gigs a month at R330 inc vat with a R1 limit. The first account comes and my Moms account is debited with R1115.35 so we query it, Cell C tell us that yes this is a common complaint on all contracts taken out before March, and we arent the 1st to complain. They say that its an internal dispute between Cell C and the Franchisee and we will be refunded. The next account was for R899.00 still not corrected. Its May now, our WIFI is disconnected and still no one can give me answers.</p> <p>Cell C call me</p>
Hi Bronwynn
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Hi Bronwynn
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Best regards,
The matter has still not been resolved. I am awaiting feedback from cell c.
The matter has still not been resolved. I am awaiting feedback from cell c.
One phone call received 15/4. Was told they will look into it and give feedback, never received any feedback from Cell C now its 2 days later and my problem has still not been resolved.
One phone call received 15/4. Was told they will look into it and give feedback, never received any feedback from Cell C now its 2 days later and my problem has still not been resolved.
Maropeng confirmed that he has contacted you and provide interim feedback.
Regards
Cell C | PN
Best regards,
Maropeng confirmed that he has contacted you and provide interim feedback.
Regards
Cell C | PN
Best regards,