1 reviews | Active since Feb 2016
Cell C *******!!!
Cell C I am highly disappointed in you. After my first contract with you which ended on the 19th January, you carried it over on a month to month basis without my permission because I did not physically 'cancel' my two year long contract which I was notified ended on 19th January. Not once was I notified about that it would continue and that I have to physically tell you that I wanted to cancel. I only found out I had to cancel after I had one of your telesales agents hassle me into upgrading my contract. It was then after 6pm and I could not contact your cancellation line to end the contract. I now have to pay 2 additional months (march I will get this ******* bundle again that I do not want and be forced to pay for something I dont want) because I could only get hold of your offices today which is unfortunately the 2nd and not the 1st. ONE additional day CELL C and you will still force me to pay for something I did not ask for??? I am sickened at your greediness and will be changing service providers end March because this is not what I call caring about the customer.
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One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
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Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
