1 reviews | Active since Mar 2018
Cell C Retention Department - Utter Rude Customer Service
Cell C Retention Department; Wow what rude people, they definitely make sure of getting rid of customers. Today was the second time I spoke to the Retention department (the first time I spoke to a lady named Sadna) and boy oh boy rudeness is an understatement. What happened to keeping customers happy and being friendly? I am stunned by the service provided! This really made up my mind to move to another service provider, I cannot be assisted by people like this. A word of advice Cell C: Employ competent, professional and friendly staff, not people making sure the customer will leave your service provided. I would like an apology for the terrible service received.
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers. We will address this matter with Retentions department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers. We will address this matter with Retentions department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
