CK
Chris K

1 reviews | Active since Dec 2015

26 Dec 2015, 12:23

Cell C response to cancelation is first rate!

I have a phone on a business contract with Cell C, a Straight Up 400 which is on month to month. Due to a change in our business operation we decided to change this phone to prepaid. I mailed Cell C business on the 24th December requesting the change and today (26th) received an e-mail confirming that this will be actioned on the 31st December 2015, just 1 week after applying. This is great customer service - kudos to you, Cell C!

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Replies (1)
Cell C
Cell C's reply28 Dec 2015, 07:22
Official
Hello Seeking66,

Thank you for compiling the above and sharing your appreciation with us.

We are happy to hear that we are making a difference in some people's lives with our services. We strive to keep our customers happy and satisfied.

Have a lovely day further.

Regards
Cell C | PN