Cell C respect your customers' wishes

Item: Cell C
Rating: 1
Author: Pierre C

I am trying to port my number to prepaid. I made it clear that I am not interested in a discussion about upgrading or anything and STILL the call centre insist on going that route.

Unfortunately this leaves me with no choice but to cancel the debit order with the bank. I am only on a month to month contract so it really should not be that difficult to change the number to prepaid.

Helpful (0)

Replies (4)

Cell C's replyOfficial

15 May 2018, 10:43

Good morning Pierre

One of our team members will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's reply15 May 2018, 10:43

Official

Good morning Pierre

One of our team members will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C's replyOfficial

15 May 2018, 14:28

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Cell C's reply15 May 2018, 14:28

Official

Lungile has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Pierre C's updateReviewer Update

15 May 2018, 15:26

Thanks resolved

Pierre C's update15 May 2018, 15:26

Reviewer Update

Thanks resolved

Cell C's replyOfficial

15 May 2018, 15:49

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN

Cell C's reply15 May 2018, 15:49

Official

You're welcome and thank you for allowing us the opportunity to assist.

Have a great day.

Regards

Cell C | PN