cell c repairs department

Item: Cell C
Rating: 1
Author: Lebeko C

<p>Service I receive from cell c repairs department it so pathetic, my phone went for repairs and the consulted told me is beyond repair it will be replaced which will take a day because they have received approval from my insurance, today when I call the other consulted tell me that my phone went for repairs and it will take 7-9 working days and I can't wait for that long.</p>

Helpful (0)

Replies (3)

Cell C's replyOfficial

29 Dec 2016, 08:47

We apologise for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers. One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C's reply29 Dec 2016, 08:47

Official

We apologise for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers. One of our team members will contact you and assist.

Regards

Cell C | DA

Cell C's replyOfficial

02 Jan 2017, 11:43

Skhumbuzo has been in contact with you and provided feedback with regards to your repair query.

Regards

Cell C | DA

Cell C's reply02 Jan 2017, 11:43

Official

Skhumbuzo has been in contact with you and provided feedback with regards to your repair query.

Regards

Cell C | DA

Lebeko C's updateReviewer Update

04 Jan 2017, 13:31

My query still not yet resolved

Lebeko C's update04 Jan 2017, 13:31

Reviewer Update

My query still not yet resolved