MD
Maureen D

1 reviews | Active since Apr 2021

26 Apr 2024, 18:29

Cell c repairs

My laptop went to cell c repairs for audio then i rejected the quotation because i couldn't afford the amount they wanted so today the 26 of April 2024 my laptop was brought back by the courier at the repairs they strip of my laptop it came back with no hard drive now its over hitting the *****s at the back they are missing they have the rudest consultant his name is Thapelo when you call he drops the phone without even assisting you bad service from cell c repairs

0
Replies (3)
MD
Maureen D's update26 Apr 2024, 20:56
Reviewer Update
Thank you for responding i am locking forward to hear from hope this matter will be resolved very soon because it is not fair to keep on paying something that is not in good condition the problem was audio but now when it comes back the is no disk when you switch it on it takes you to the bios what happened to the oparating system its over hitting now what ever that they did to my laptop it must be fixed i cant pay for something that has missing parts
Cell C
Cell C's reply26 Apr 2024, 21:02
Official
Dear Maureen Dzonzi,

We completely understand your frustration and assure you that we are committed to resolving this matter swiftly.

Please be assured that we will keep you updated on the progress and provide a resolution as soon as possible. Your patience and understanding are greatly appreciated.

Regards,
Cell C | TN
MD
Maureen D's update26 Apr 2024, 22:28
Reviewer Update
Thank you looking forward to hear from you


Kind regards Maureen