AM
Alunangi M

1 reviews | Active since Aug 2019

03 Mar 2020, 08:26

CELL C Removal of Listing on paid up acc

I am very disappointed to find out that my account which was settled in full in October 2019 with Cell C which they furnished me with a paid up letter on the 11/09/2019 has not been updated on credit bureau. This is insane to think that a company like you would take 6 months to update the records. My ID number is ***. my contact details is ***. Please urgently update the credit bureau listing as paid up as the account has been settled in full.

0
Replies (4)
Cell C
Cell C's reply03 Mar 2020, 11:03
Official
Good Day Mr. Mavhungu 

Thank you for contacting us regarding your credit profile.

We have escalated your query and one of our team members will be in contact with you to assist.

^TN
Cell C
Cell C's reply03 Mar 2020, 11:49
Official
Good Day Mr. Mavhungu 

We have responded privately with feedback to your query.

^TN
AM
Alunangi M's update03 Mar 2020, 12:26
Reviewer Update
I called Experian and Transunion which has not been updated since September as it remain open. this is disappointing that i have to now log a dispute with the bureau because someone did not do their job
Cell C
Cell C's reply03 Mar 2020, 15:05
Official
Thank you for the response.

The update request was sent by Cell C and it has not been updated on the Bereau's side.

Please contact the four Bureaus for assistance.

^TN