Cell C rejects new business

Item: Cell C
Rating: 1
Author: Jacques B

I have app**** 3 times in the last 6 months for a Simard deal. I get rejected each time because according to their system I owe them money. My credit score is clear and my payments are up to date!

Helpful (0)

Replies (2)

Jacques B's updateReviewer Update

10 Jun 2024, 10:21

Dear Cell C,

Thank you for being of no assistance at all. Sa far I have been phoned 4 times with the exact same answer and an unresolved query because of a mistake made on Cell C's side.

Jacques B's update10 Jun 2024, 10:21

Reviewer Update

Dear Cell C,

Thank you for being of no assistance at all. Sa far I have been phoned 4 times with the exact same answer and an unresolved query because of a mistake made on Cell C's side.

Cell C's replyOfficial

10 Jun 2024, 11:20

Dear Jacques Boshoff,

We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards.

We have emphasized the importance of resolving this matter promptly to our team, and we will contact you with an update.

Regards,
Cell C | MN

Cell C's reply10 Jun 2024, 11:20

Official