Cell C refusing to refund for ********** billing

On 6 March 2015 a contract was **********ly opened in my name. At the same time a content service that I did not request was also added to my account. I noticed this in April when my cell phone bill was triple the usual amount. I contacted Cell C who requested a that I provide an affidavit, certified ID, bank statements and invoices. <br> <br> After following up every week for a few months, the contract was finally closed in July 2015 and I was promised a credit on my account. I have also requested clarification on the content service which I refuse to accept the charges for, as well as the recording of the telephone call from when the contract was opened. I have followed up weekly for 7 months and have been promised dozens of follow up phone calls, of which I received only one, in July.<br> <br> In light of all of this, I also cancelled my GetMore service over 2 moths ago and I am still being billed for it.<br> <br> At this point I have all but given up any hope of ever getting my money back or getting the recorded phone call. This service has been absolutely shocking and all I really want now is for someone to contact me about closing my contract so that I never have to deal with this company again.