ON
Odette N

1 reviews | Active since Mar 2016

26 Sept 2016, 09:29

CELL C Refusing to accept debit order cancellation

<p>I have been trying to cancel my debit order with Cell C since the beginning of the year. I've sent numerous emails, spoken to consultants and even sent faxes. And still, after I pay via EFT on the 25th, the money is STILL debited again. I am sick of being ignored by Cell C and having to repeat the process of disputing a debit order at my cost. This is ridiculous. I need this sorted ASAP. </p>

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Replies (2)
Cell C
Cell C's reply26 Sept 2016, 09:53
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 Sept 2016, 14:58
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,