Cell C refuses to resolve billing error

This is a follow up on my previous report. Cell C simply refuses to sort out a billing problem. I am supposed to pay R699 per month for my deal. The first invoice, which is for half a month usage pro-rata and then another full month's usage (so 1.5 x R699 = R1048.50 ) came to R2800. Cell C just cannot seem to understand this or fix the problem. It really is not rocket science or complicated in any way. Its a really simple thing to fix.<br> <br> It has been 4 weeks since I first called them and until now nobody has been able to resolve this issue. There is no excuse for this apart from Cell C being absolutely useless and ***********!<br> <br> I fully regret signing a deal with Cell C. I should have known better and gone with Telkom. Yes, Telkom is better than Cell C. <br> <br> As warned, I will be reversing today's incorrect debit order and will continue doing so going forward until you sort out your mess.<br> <br> And please, call me on my 072 number. The number I have with you is for a data contract!! its not used on a cell phone!!