CELL C REFUSES TO CLEAN UP THEIR OWN MESS. WILL KEEP HANDING YOU OVER.

If anyone is considering doing business with Cell C - DO NOT MAKE THE MISTAKE!! They will put you in a situation where you get into arrears (missed debit order deductions) and then you will spend all your free time and your airtime trying to fix the situation that they got you into, but they will not lift a finger to resolve the matter. And in the process they will tarnish your credit record and make it impossible for you to get credit. I have been trying for a year and a half to sort out my issue with them, even though they had admitted that it is their fault and I have made a "good faith" payment to them based on their promises to sort this out, yet they keep handing me over to different debt collection agencies. These debt collection agencies drop all attempts to get money from me when I prove to them what the facts are, then Cell C just hands me over to a different agency again, But Cell C never makes an attempt to deal with me directly to resolve the problem. I have FOLDERS of correspondence directed to Cell C and different collection agencies, but still no closer to closing this matter. I have again logged an online enquiry about this matter, because you can never get their legal department on the phone and when you email legal they never respond. So you have to resort to online enquiries and receive an automated response that they will contact you within 48 hours, which also doesn't happen. Then you email their customer services more than 100 hours later asking why nobody in legal has contacted you yet considering it is way past the 48 hours, and then customer services also ignores you. So if you ever want the most pathetic, disgusting customer (non) service and you want to totally destroy your credit record and you are happy doing business with a service provider who offers you absolutely nothing but wants your money (like a typical parasite), then Cell C is the perfect rip-off for you to do business with.