AM
Alfred M

1 reviews | Active since Aug 2018

03 Aug 2018, 15:30

CELL C REFUSE TO ASSIST ME

I Have been trying to call legal department of cell c to settle my account. They do not respond to their calls I've sent them emails still no responds. I'm trying to at least settle my account with them but they don't seem interested in assisting me. While doing all this they've told me all my numbers has been permanently terminated. So where do I get help from if they refuse to assist me???

0
Replies (3)
Cell C
Cell C's reply03 Aug 2018, 16:25
Official

Good afternoon Alfred

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply06 Aug 2018, 10:20
Official

Maropeng could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply08 Aug 2018, 11:36
Official

Maropeng could not get hold of you on your contact number today and has not received any response from you regarding the email he sent.

Regards

Cell C | PN