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eugene D

1 reviews | Active since Apr 2017

04 Jan 2022, 19:38

Cell c rectified their mistake

For few months now I'm using Cell C home connecta deal that cost R199,yesterday i went to the cell c store at Liberty Promenade Shopping center and bought the R199 home connecta data deal again,and that's 50 gigs of data for 30 days,i never check my balance because i use the Cell C sim in my wifi router,today i had a zero balance,i discovered that the sales lady loaded airtime instead of my normal 50 gigs data,i was so furious,i contacted the Cell C customer line,they never any help,i went to where i bought the 50 gig deal,i asked for the manager,his name are Edson,he refunded my 50 gig data and apologized. Thanks Cell C Liberty Promenade!! 0

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Replies (1)
Cell C
Cell C's reply04 Jan 2022, 19:57
Official
Good day

Thank you for reaching out to us.

We appreciate the feedback and we will share your sentiments with the Store Manager!

^SM

Best regards,