1 reviews | Active since Aug 2015
Cell C, really means see for your self..
True fact about Cell C, It is the most affordable service provider, and if it's time for upgrade Cell C is the company to deal with!! Asap! But when it comes to cancelling a contract after Cell C has gone to a site/area and gave a full report on the fact that there is no signal and Cell C would not be able to boost the signal in the area anytime soon. So Cell C suggested that I cancel the contracts, provided that there is about six months left of the contract, they will terminate the contracts without further billing. Handsets needs to be returned or I can pay the outstanding amount for the handset if I wish to keep it. So very generous of Cell C. Now eight months later, I have been blacklisted, because I have not made payments.... After the contracts was supposed to be cancelled. Somehow Cell C managed to cancel two of the four contracts. It is absolutely mission impossible to phone the legal dept. always engaged. Suppose all the happy Cell C customers!! Here I am with case numbers galore, names and email addresses. And every time you get to speak to a person, and explained the whole story, they tell you to phone back next week.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
