FW
Ferne Walen-Kamp

1 reviews | Active since Dec 2011

25 Sept 2015, 12:30

Cell C Real Deal competition a f****

On the 16th of July this year, I was contacted by a lady Tummy who stated to me that I had won R 4000 through the Real Deal competition. I had to send my bank details to her (I did confirm this with Cell C customer Care) and she rep**** that the payment will be done WITHIN 60 days. The 60 days have come and gone and I have contacted her asking when will this so called pay-out happen as she does have bank details? She stated that the auditors were delayed in making payments and that it should happen this week being 25/09/2015. I have tried contacting her again, emailing her, calling customer care to which no one can tell me what is happening, hoax or not etc but all I know is that I spent a lot of airtime answering the daily sms questions to enter into the draw to win either a car or One million or to when the daily draw of wither 1,2, 3, 4 or R 5 000 and now I am left so disappointed and feel so let down that Cell C can take advantage of their customers like this. I am now going to port to another service provider that will not lie to me or take advantage of me.

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Replies (1)
Cell C
Cell C's reply25 Sept 2015, 12:33
Official
Hello Ferne,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN