Cell C - READ THIS REVIEW BEFORE USING THIS SERVICE. SHOCKING!!!!!

2 years ago I was mislead into a 2 year contract with Cell C fibre - the rep which signed myself and my entire road up which predominantly consist of elderly vulnerable people told all of us that the installation and the first 3 months would be free, but the moment i signed up i was debited and continued to be so did not received any of the 3 months free - when i called customer services to question - he just said that offer ended 3 months ago and the rep should not have been selling that but not apology or an offer to credit me, they also decided to use my banking details for a neighbour that lives a road down from me and debit their first 2 months from my account - they were completely unwilling to refund the capital and said I needed a signed affidavit saying that I didnt live at that property - so they messed up big time and left me with going to police stations having to prove I didnt live in a property i never even stepped foot in - then around 13 months ago they decided to add a sim card to my fibre account which I never asked for or received - but I have paid for it for 13 months which at R80 a month equates to more than R1000.00. Then 2 years later when I am trying to cancel my service I was ignored for 2 weeks trying to hand in my legitimate cancellation request - eventually someone contacted me after I went to the Ombudsman and gave me a cancellation notice - I have a record call made to Cell C on the 29th November 2019 where a costumer service official confirmed that my service was cancelled and there would be no further debit orders as I had paid the last one end of October 2019. Cell C then disconnect my service as agreed on the 30th Nov 12am but then decided to take another debit order on the 1st December. So after already lying about the first 3 months being free which cost me R2550.00, then billing me for simcard I never received of over R1000.00 they then decide the best way to improve on their company imagine was to take a another debit order after one of their consultants told me on a recorded call that the service was cancelled and no further debit orders would be taken. I have asked the bank to reverse the debit order and will be meeting with my friend from Media 24 this weekend for an interview. I will also be going around my neighbourhood to gather interviews and statements from all my neighbours that we also affected by their shaddy rep that signed us all up. If a Senior person at Cell C would have the decency to call me and refund the capital paid now and offer some rebate on the sim card they have **********ly charges me for me for over the last 13 months I will consider not going public with this and closing my account with Cell C and simply moving on peacefully - Lets see what happens.