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noxolo M

1 reviews | Active since Aug 2016

05 Oct 2019, 19:27

Cell C re occurring debit order

I don't have any dealings with Cell C but it's the 2nd month they trying to debit my bank account. I tried to enquire but the 24 hrs turn around that they promised to get back to me has passed. 0n the 26th Aug amount of R199 ref Cell C SP ******8 went off my bank account. Again on the 1st Oct I was being debited with R890.38 ref Cell C SP ******8

I need to know what do you want from my account number. I also need to know of how did you get my banking details, further to that I need details of how did you obtain consent from me to debit my account. Please provide that via email so I may take it further.

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Replies (2)
Cell C
Cell C's reply06 Oct 2019, 11:50
Official
Good day Noxolo

Thank you for getting in touch.

Please send us an affidavit stating that you have never app**** for a contract with Cell C and include a copy of your ID and your bank statement to *** and our ***** department will investigate the matter and close the account. 

^NT  

Best regards,

Cell C
Cell C's reply06 Oct 2019, 11:51
Official
 Good day Noxolo

Thank you for getting in touch.

Please send us an affidavit stating that you have never app**** for a contract with Cell C and include a copy of your ID and your bank statement to *** and our ***** department will investigate the matter and close the account. 

^NT  

Best regards,