JK
John K

1 reviews | Active since Feb 2021

04 Dec 2021, 03:39

Cell C R500 50 Gig day and 50 Gig night data finish in 1 to 2 weeks twice

I bought Cell C data on 14 Nov 2021 of 50Gig day and 50Gig night and it only last about 2 weeks that usually last 3 to 4 weeks depending how many times I stream Netflix, I phoned in on the 26 Nov 2021 and Cell C call centre individual told me that in 24hr to 48hrs they will call me to explain what happened to my data, until today no one called. I bought again 50 Gig day and 50 Gig night data for R500.00 on the 26 Nov 2021, on 02 December 2021, the day and night data was finish that usually last 3 to 4 weeks, I emailed Cell C, no reply. I will not buy Cell C data again. Bad service and I lost about R1000.00 in two weeks.

0
Replies (4)
Cell C
Cell C's reply04 Dec 2021, 11:31
Official
Good day Mr. Klassen 

Thank you for getting in touch.

We have received your review regarding your data usage validation.

Please respond via private reply with the Cell C number in question so we can help.

^NZ
JK
John K's update04 Dec 2021, 13:02
Reviewer Update
The cell c number I use to buy sim data is ***. I currently do not have data to stream...not cool at all and I have been a loyal customer buying this R500 data every month since Dec 2018/January 2019 when I saw the special in Swellendam at your Cell C shop.
JK
John K's update04 Dec 2021, 13:50
Reviewer Update
Thank you and I hope Cell C can sort this out as I saw my night data is back.
Cell C
Cell C's reply05 Dec 2021, 10:31
Official
Hi there 

You're welcome. 

We will be in touch. 

^MP