CELL C, QUICK TO SIGN YOU UP BUT CANT ASSIST FOR ****. ONCE YOU DO!!!

Tomorrow, the 7th of February marks 3 weeks! Of horrible customer service. My husband received a call from a cell c representative three weeks ago, offering an upgrade on his contract. At the time we were in the midst of school preparations and she continued to contact us to complete the deal.

We went with an upgrade of a laptop since our daughter's need them for studies. We took one. Within 24 hours it was delivered. Within the next 48 hours the laptop made a terrible noise when charging. We asked that they please collect it as it must be a manufacturing fault.

IF ONLY 0 STARS WERE AN OPTION.

Please collect your device!

We were asked to call the cell c customer care. One office to another to another etc... NO ASSISTANCE!!!! We then continued to correspond with the lady who offered the upgrade. She has been doing the best she can to assist.

WE STILL HAVE THE LAPTOP. THREE WEEKS LATER! Because we made the choice to go with cell c . We are now without laptop and our daughter still waits.