AH
Adéle Harmse
1 reviews | Active since Sept 2017
20 Dec 2022, 13:56
Cell C - Quick to offer deals, SLOW to deliver on them. Absolutely pathetic service.
So, I did not want to do this, but Cell C leaves me no choice. On Black Friday, Cell C quickly took my call and upgraded my existing contract. They even offered me a smar****ch as part of the deal. Almost a month later, I have no phone and no smar****ch. The smar****ch is apparently out of stock. The best part of the sad story is that Cell C shops do have these smar****ches in stock, but Cell C online and Cell C franchisees cannot accommodate a years-long client in completing the deal! Quick to offer deals, SLOW to deliver on them. Poor, poor service from Cell C. I will move to another cell phone provider soon.
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Replies (2)AH
Adéle Harmse's updateReviewer Update
20 Dec 2022, 13:58I do not understand the smar*****ch, Hello Peter. It is supposed to read - smar****ch.
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Adéle Harmse's update20 Dec 2022, 13:58
Reviewer Update
I do not understand the smar*****ch, Hello Peter. It is supposed to read - smar****ch.
Cell C's replyOfficial
20 Dec 2022, 14:29Dear Adéle Harmse ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
Cell C's reply20 Dec 2022, 14:29
Official
Dear Adéle Harmse ,
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
Thank you for contacting Cell C.
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We have escalated your query to our Team, we will be in touch to further assist.
Regards
^TM
