1 reviews | Active since Apr 2022
Cell C - Putrid Service.
I am absolutely appalled by the putrid service I have been receiving from Cell C. I have been a a loyal Cell C customer for many years. I decided that I will not be renewing my contract and after a long struggle my contract was eventually terminated. Now, 3 years later I needed to do a sim swop after being hijacked loosing my vehicle, cellphone and other belongings Cell C has been giving me the run around. I am unable to do a sim swop as it shows on their system I owe them R360. I am trying to make the payment but after numerous calls to Cell C customer care the situation has still not been resolved. Apparently my account has been handed over to debt collectors but the contact details I have been given by Cell C are incorrect and Cell C is unable to provide me with banking details. Call centre agents seem *********** and unsympathetic.
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^NH
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Our bank details
Account Name Account Number
Cell C SP ***
Bank Name Branch Code
Nedbank 196005
REF Number
***9
^NT
Best regards,
Our bank details
Account Name Account Number
Cell C SP ***
Bank Name Branch Code
Nedbank 196005
REF Number
***9
^NT
Best regards,
Can you please confirm the outstanding balance and email a statement to *** and explain how the costs incurred as I cancelled the contract. In addition I would like to speak to a competent representative from your institution as Cell c has been giving me the run around and different information everytime I make a call. I was told that the account has been handed over to the attorneys.
Can you please confirm the outstanding balance and email a statement to *** and explain how the costs incurred as I cancelled the contract. In addition I would like to speak to a competent representative from your institution as Cell c has been giving me the run around and different information everytime I make a call. I was told that the account has been handed over to the attorneys.