MN
Mogamad N
1 reviews | Active since Oct 2023
13 Oct 2023, 09:31
Cell C Push Prompts
I keep getting prompts to my phone from cell c. whilst my phone is LOCKED. It turns out I have 16 active subscription, I can only assume these are as a result of me inadvertently clicking accept. Surely it is ******** to forcibly hack ones phone in this manner. This is highly ********* by CELL C.
Helpful (0)
Replies (18)0
Replies (18)
Cell C's replyOfficial
13 Oct 2023, 09:54Dear Mogamad Naude,
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. You indeed do have subscriptions on your account that are depleting your airtime. Dial *133*1# to deactivate and block these subscriptions.
Please advise which device you're using for us to assist with the push prompts issue.
Regards
^GN
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. You indeed do have subscriptions on your account that are depleting your airtime. Dial *133*1# to deactivate and block these subscriptions.
Please advise which device you're using for us to assist with the push prompts issue.
Regards
^GN
Best regards,
Cell C's reply13 Oct 2023, 09:54
Official
Dear Mogamad Naude,
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. You indeed do have subscriptions on your account that are depleting your airtime. Dial *133*1# to deactivate and block these subscriptions.
Please advise which device you're using for us to assist with the push prompts issue.
Regards
^GN
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. You indeed do have subscriptions on your account that are depleting your airtime. Dial *133*1# to deactivate and block these subscriptions.
Please advise which device you're using for us to assist with the push prompts issue.
Regards
^GN
Best regards,
MN
Mogamad N's updateReviewer Update
13 Oct 2023, 11:26Great. I've utilized the above method. Will I be reimbursed for my lost airtime?
MN
Mogamad N's update13 Oct 2023, 11:26
Reviewer Update
Great. I've utilized the above method. Will I be reimbursed for my lost airtime?
Cell C's replyOfficial
13 Oct 2023, 11:57Good day Mogamad Naude
Unfortunately we cannot re-imburse you the Airtime.
Kindly contact WASP, please follow the below link to access their contact details.
https://waspa.org.za/contact/
Regards
^TG
Unfortunately we cannot re-imburse you the Airtime.
Kindly contact WASP, please follow the below link to access their contact details.
https://waspa.org.za/contact/
Regards
^TG
Best regards,
Cell C's reply13 Oct 2023, 11:57
Official
Good day Mogamad Naude
Unfortunately we cannot re-imburse you the Airtime.
Kindly contact WASP, please follow the below link to access their contact details.
https://waspa.org.za/contact/
Regards
^TG
Unfortunately we cannot re-imburse you the Airtime.
Kindly contact WASP, please follow the below link to access their contact details.
https://waspa.org.za/contact/
Regards
^TG
Best regards,
MN
Mogamad N's updateReviewer Update
13 Oct 2023, 12:25Why can't you. You had no problem hacking my phone?
MN
Mogamad N's update13 Oct 2023, 12:25
Reviewer Update
Why can't you. You had no problem hacking my phone?
Cell C's replyOfficial
13 Oct 2023, 12:29We did not hack your phone, please refer to WASP for queries relating to a refund.
Regards
^TG
Regards
^TG
Best regards,
Cell C's reply13 Oct 2023, 12:29
Official
We did not hack your phone, please refer to WASP for queries relating to a refund.
Regards
^TG
Regards
^TG
Best regards,
MN
Mogamad N's updateReviewer Update
13 Oct 2023, 13:50Okay. I'll drop it. But before I do. I want to know how much I've paid for all these subscriptions.
Please send me a full breakdown.
Please send me a full breakdown.
MN
Mogamad N's update13 Oct 2023, 13:50
Reviewer Update
Okay. I'll drop it. But before I do. I want to know how much I've paid for all these subscriptions.
Please send me a full breakdown.
Please send me a full breakdown.
Cell C's replyOfficial
13 Oct 2023, 14:01WASP will be able to provide you with the dates the services were subscribed to and also the method used.
Regards
^DA
Regards
^DA
Best regards,
Cell C's reply13 Oct 2023, 14:01
Official
WASP will be able to provide you with the dates the services were subscribed to and also the method used.
Regards
^DA
Regards
^DA
Best regards,
Cell C's replyOfficial
13 Oct 2023, 14:06WASP will be able to provide you with the dates the services were subscribed to and also the method used.
Regards
^DA
Regards
^DA
Best regards,
Cell C's reply13 Oct 2023, 14:06
Official
WASP will be able to provide you with the dates the services were subscribed to and also the method used.
Regards
^DA
Regards
^DA
Best regards,
MN
Mogamad N's updateReviewer Update
13 Oct 2023, 14:57Cell C is not noted on the dropdown list of WASPA members. What now?
MN
Mogamad N's update13 Oct 2023, 14:57
Reviewer Update
Cell C is not noted on the dropdown list of WASPA members. What now?
Cell C's replyOfficial
13 Oct 2023, 15:07Kindly send them an email.
Regards
^TG
Regards
^TG
Best regards,
Cell C's reply13 Oct 2023, 15:07
Official
Kindly send them an email.
Regards
^TG
Regards
^TG
Best regards,
MN
Mogamad N's updateReviewer Update
13 Oct 2023, 15:21So just to understand. Details of my account with Cell C, need to be referred to Waspa? I've done some looking around, I am not the only one who has experienced this problem. Is cell C doing anything to remedy this, or is the money you're siphoning from people's accounts too good to compel you to treat your client's justly.
MN
Mogamad N's update13 Oct 2023, 15:21
Reviewer Update
So just to understand. Details of my account with Cell C, need to be referred to Waspa? I've done some looking around, I am not the only one who has experienced this problem. Is cell C doing anything to remedy this, or is the money you're siphoning from people's accounts too good to compel you to treat your client's justly.
Cell C's replyOfficial
13 Oct 2023, 15:41The subscription to WASP can only be activated by the user of the device. To assist you we did advise you to Dial *133*1# to deactivate and block these subscriptions.
Regards
^TG
Regards
^TG
Best regards,
Cell C's reply13 Oct 2023, 15:41
Official
The subscription to WASP can only be activated by the user of the device. To assist you we did advise you to Dial *133*1# to deactivate and block these subscriptions.
Regards
^TG
Regards
^TG
Best regards,
MN
Mogamad N's updateReviewer Update
16 Oct 2023, 11:15Good morning, How do I stop these push notifications appearing whilst my phone is locked?
I've just got another one and I'm fuming.
I've just got another one and I'm fuming.
MN
Mogamad N's update16 Oct 2023, 11:15
Reviewer Update
Good morning, How do I stop these push notifications appearing whilst my phone is locked?
I've just got another one and I'm fuming.
I've just got another one and I'm fuming.
Cell C's replyOfficial
16 Oct 2023, 11:25Dear Mogamad Naude
Thank you for contacting Cell C.
Are you referring to the pop-up ads on your device? If yes, please refer to the below steps.
Turn pop-ups on or off:
Thank you for contacting Cell C.
Are you referring to the pop-up ads on your device? If yes, please refer to the below steps.
Turn pop-ups on or off:
- On your Android phone or tablet, open the Chrome app .
- To the right of the address bar, tap More Settings.
- Tap Permissions Pop-ups and redirects.
- Turn off Pop-ups and redirects.
Regards,
^TM
Best regards,
Cell C's reply16 Oct 2023, 11:25
Official
Dear Mogamad Naude
Thank you for contacting Cell C.
Are you referring to the pop-up ads on your device? If yes, please refer to the below steps.
Turn pop-ups on or off:
Thank you for contacting Cell C.
Are you referring to the pop-up ads on your device? If yes, please refer to the below steps.
Turn pop-ups on or off:
- On your Android phone or tablet, open the Chrome app .
- To the right of the address bar, tap More Settings.
- Tap Permissions Pop-ups and redirects.
- Turn off Pop-ups and redirects.
Regards,
^TM
Best regards,
MN
Mogamad N's updateReviewer Update
16 Oct 2023, 11:46They're already blocked. Only cell C can access my phone while locked.
MN
Mogamad N's update16 Oct 2023, 11:46
Reviewer Update
They're already blocked. Only cell C can access my phone while locked.
Cell C's replyOfficial
16 Oct 2023, 11:49Please advise what the push notifications entail so that we can check if its the marketing sms's you are referring to.
Regards,
^TM
Regards,
^TM
Best regards,
Cell C's reply16 Oct 2023, 11:49
Official
Please advise what the push notifications entail so that we can check if its the marketing sms's you are referring to.
Regards,
^TM
Regards,
^TM
Best regards,
MN
Mogamad N's updateReviewer Update
16 Oct 2023, 11:55Whilst my phone is locked. I get a notification that reads Cell C followed by an add, in this case uplife. If I accidentally click okay, I'm subscribed for R5 a day. Guys this is shady stuff, even you have to admit it. I don't know how much money I've lost to this already.
MN
Mogamad N's update16 Oct 2023, 11:55
Reviewer Update
Whilst my phone is locked. I get a notification that reads Cell C followed by an add, in this case uplife. If I accidentally click okay, I'm subscribed for R5 a day. Guys this is shady stuff, even you have to admit it. I don't know how much money I've lost to this already.
Cell C's replyOfficial
16 Oct 2023, 11:59Turn pop-ups on or off:
- On your Android phone or tablet, open the Chrome app .
- To the right of the address bar, tap More Settings.
- Tap Permissions Pop-ups and redirects.
- Turn off Pop-ups and redirects.
Regards,
^TM
Best regards,
Cell C's reply16 Oct 2023, 11:59
Official
Turn pop-ups on or off:
- On your Android phone or tablet, open the Chrome app .
- To the right of the address bar, tap More Settings.
- Tap Permissions Pop-ups and redirects.
- Turn off Pop-ups and redirects.
Regards,
^TM
Best regards,