1 reviews | Active since Feb 2014
Cell C pull yourselves together and WORK!
My credit record (just as I was about to rent a cottage) was ruined by A. FNB ... an employee deleted Cell C from my debit orders and they got cross. B. Discovery Bank claimed I hadn't paid fees ( for WHAT?) C. Telkom claimed i owed them money. C. CellC reported me for non- payment! Only Discovery Bank apologised. Now...months later and after an exhausting, anger-fuelled month of run arounds and surly service and no phone contact allowed, I found a man at Cell C in Musgrave Centre, Durban who sorted Cell C out and gave me a letter giving me clean bill of health. A month passed. I thought I was free. Exhausted but free. I got rid of Telkom and Discovey...BUT... Now CellC is STILL squatting on my report saying I owe them money! My credit health is RUINED! What is going on? A mix of greed at the top and incompetence at customer (human contact) level is very dangerous, and I think that's what this is. The employees at Telkom and Cell C are ill-educated, arrogant, rude, *********** and unprepared to work with humans! Computers (mistakes and all) are their claim to superiotity. Why does nobody at the top look down and see what is going on?
You have come through to the correct platform for assistance. Apologies for service you have experienced.
We'll make certain that this matter is sorted.
^PN
Best regards,
You have come through to the correct platform for assistance. Apologies for service you have experienced.
We'll make certain that this matter is sorted.
^PN
Best regards,
