PW
PAM W

1 reviews | Active since Feb 2014

05 Dec 2020, 18:01

Cell C pull yourselves together and WORK!

My credit record (just as I was about to rent a cottage) was ruined by A. FNB ... an employee deleted Cell C from my debit orders and they got cross. B. Discovery Bank claimed I hadn't paid fees ( for WHAT?) C. Telkom claimed i owed them money. C. CellC reported me for non- payment! Only Discovery Bank apologised. Now...months later and after an exhausting, anger-fuelled month of run arounds and surly service and no phone contact allowed, I found a man at Cell C in Musgrave Centre, Durban who sorted Cell C out and gave me a letter giving me clean bill of health. A month passed. I thought I was free. Exhausted but free. I got rid of Telkom and Discovey...BUT... Now CellC is STILL squatting on my report saying I owe them money! My credit health is RUINED! What is going on? A mix of greed at the top and incompetence at customer (human contact) level is very dangerous, and I think that's what this is. The employees at Telkom and Cell C are ill-educated, arrogant, rude, *********** and unprepared to work with humans! Computers (mistakes and all) are their claim to superiotity. Why does nobody at the top look down and see what is going on?

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Replies (1)
Cell C
Cell C's reply05 Dec 2020, 20:50
Official
Hi Pam

You have come through to the correct platform for assistance. Apologies for service you have experienced.

We'll make certain that this matter is sorted.

^PN


Best regards,