CELL C PROMOTIONS A LIE

<p>Where to start.....how can you advertise your products for a certain amount, and then bill the client incorrectly???? Account number ***</p> <p> </p> <p>I signed up in April 2016 for a SMARTDATA POST-PAID PACKAGE at Clearwater Mall. It was advertised as R99.00 for 5 GB data per month, which was on page 9 of their booklet - which was valid from 21 March 2016 to 1 May 2016.</p> <p> </p> <p>Upon receiving the invoice for May 2016, my monthly subscription is all of a sudden R199.00......</p> <p> </p> <p>Upon phoning them on 12 May 2016 - speaking to a consultant I advised them that they must rectify the amount. I Received a ref *** where they stated someone will phone me.....guess what....no one phoned.</p> <p> </p> <p>I then phoned them again on the 17 May 2016 - and I spoke to Nowazi @ 11:00.....I should have known the No in her name was related to Cell C service. I once again got no call and all that was said is that the reference will not change.</p> <p> </p> <p>I again phoned on the 20th May 2016 at 14:00 and spoke to fortunate.....once again....fortunate to get through to them with no help. </p> <p> </p> <p>And guess what...the wrong amount was deducted off my account.</p> <p> </p> <p>I want my money back or I will lay a charge of theft agains Cell C as they are *****ing from their clients.</p> <p> </p> <p> </p> <p> </p>