FL
Frances L

1 reviews | Active since Mar 2015

19 Oct 2015, 10:02

CELL C promoting services IT SUCKS!!!

i phoned the call centre and I app**** for a data contract. I got approved and they send me the package on the 09/09/2015 on the 12/09/2015 I phoned and told them that they send me the wrong wi fi rooter I received a ****le, then after waiting for two weeks I phoned again and after speaking to A LOT OF PEOPLE I came to speak to Anelisa Maglingozi and she gave me a Ref. no: *** then she told me that I need to cancel the original contract so I then spoke to Chillie and she gave me a ref. no: ***. Then *****ba phoned me and she said to me that the new application has been declined but it was wrong because I only need the device and not apply for a new contract and she gave me a reF. no: SPI ***. I have been contacting Cell C everyday and speking to Maria, Nontebego, Matt, Mswaki, Pomsela so who else do I need to speak to, to get this sorted. I am getting sick and tired of licking BUD!!! To get this sorted. If this is not getting sorted I will make it my mission to let every person not in South Africa but the whole world know that Cell C is not practising what they are preacing. I need service NOW!!!

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Replies (1)
Cell C
Cell C's reply19 Oct 2015, 10:18
Official
Hello helpetprobsolve@,

Thank you for posting to us.

We will ensure that this matter is sorted. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,