ES
Elias S

1 reviews | Active since Mar 2017

29 May 2021, 16:03

Cell C Promoting *****

On Thursday, I received a call from one of my family members from my other number as they were unable to call me on my cell c number. I called cell c to report that, and I was told that there was a problem with my number not being registered on the network. Two days later my bank account has been de*****ed from and unauthosired sim swap. I called again on the 29.05.2021 to suspend my number as two banks use it the consultant said they are unable to help. I have lost money and cell c is failing to stop ********** from *****ing my money. Cell C is just a f****d up company.

0
Replies (5)
Cell C
Cell C's reply29 May 2021, 17:09
Official
Hi Elias Shoai

Thank you for contacting Cell C. 

Please provide us with the number in question. 

Regards
^MP

Best regards,

ES
Elias S's update29 May 2021, 22:41
Reviewer Update
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Cell C
Cell C's reply30 May 2021, 11:17
Official
Please send it privately by selecting (private reply), the one you sent is hidden from the public.

^PN

Best regards,

ES
Elias S's update31 May 2021, 09:22
Reviewer Update
The number is ***, we went to Cell C at Westgate and a Case has already been logged, CASE #***. I am still asking myself how does one get to sim swap without the client being verified as per RICA. What is the process of too, can anyone sim swap customers numbers?
Cell C
Cell C's reply31 May 2021, 11:31
Official
Thank you Elias. 

We will be in contact for further assistance.

^YM

Best regards,