1 reviews | Active since May 2015
Someone at Cell C, and I do not mean one of those operating a phone, I mean someone in the top 5 positions with Cell C needs to jump in and sort their issues. Mr dos Santos, where are you? Do you not see the complaints on the media sites? Where is your senior management??<br> My complaints are - and several other people's:<br> 1. Incorrect billing<br> 2. Incorrect information given<br> 3. Not honouring contract details<br> 4. Loss of data and unauthorised data charges<br> 5. NO FEEDBACK<br> 6. Uninformed call centre staff<br> 7. Unfair practices<br> 8. False advertising<br> 9. Contradicting policies<br> 10. BAD BAD DISGRACEFUL customer service<br> <br> It has come to a point where I have discontinued the use of my contract sim cards and are back on prepaid sims to ensure no further charges are made against my account.<br> <br> Mr Jos? dos Santos, as far as I know you are the CEO of Cell C. We need YOU to react. We need you to resolve. <br> <br> Should anyone else be interested, I have more than 100 pages of evidence of all of the above.
Best regards,
Best regards,
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