ME
Marthinus E
1 reviews | Active since Nov 2014
24 Oct 2018, 13:16
CELL C = Problems
I have been a Customer of Cell C for a month now. In that month i have no or slow network. It takes hours spending on the phone to get answers. Then when its time for my Debit order the double Debit my account. Then spend hours again and still no answers, back office is always doing something but nothing happens.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
24 Oct 2018, 13:22Good afternoon Marthinus
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply24 Oct 2018, 13:22
Official
Good afternoon Marthinus
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.
Regards
Cell C | PN
Best regards,
ME
Marthinus E's updateReviewer Update
24 Oct 2018, 13:28its always the same answer from CELL C (Copy Paste Answer).
no responsibility
what about my Double debited account and the interest on the money that CELL C took with out my consent,
ME
Marthinus E's update24 Oct 2018, 13:28
Reviewer Update
its always the same answer from CELL C (Copy Paste Answer).
no responsibility
what about my Double debited account and the interest on the money that CELL C took with out my consent,
Cell C's replyOfficial
24 Oct 2018, 16:04Maropeng confirmed that he has been in contact with you to assist with this matter and apologized for the poor service. However, you advised him that your issue has been resolved.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply24 Oct 2018, 16:04
Official
Maropeng confirmed that he has been in contact with you to assist with this matter and apologized for the poor service. However, you advised him that your issue has been resolved.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
ME
Marthinus E's updateReviewer Update
25 Oct 2018, 09:28Good day, the connection is better for now yes. its the inconsistency that the problem.
and then what about the double Debit of my Account?
ME
Marthinus E's update25 Oct 2018, 09:28
Reviewer Update
Good day, the connection is better for now yes. its the inconsistency that the problem.
and then what about the double Debit of my Account?