Cell C Prepaid Voucher Headache

<p>We purchased a prepaid voucher through Nedbank and inadvertantly got the number wrong - a 4 at the end instead of a 5.</p> <p> </p> <p>Phoned the Cell C helpline 084140. The first lady couldn't help me and didn't know wher to start although I was kept on the line for a good 8 minutes if not longer. Gave me number to dial - guess what : The number you have dialed does not exist.</p> <p> </p> <p>Second attempt I spoke to three different people. Eventually I wat told that it was easy to fix. Simply call ********** 011 and ask for a payment allocation. </p> <p> </p> <p>No surprise that this wasn't their problem either, I had to call iSmart remedy the problem because it was a contract phone. </p> <p> </p> <p>iSmart said it wasn't their problem either because the contract had expired and is now prepaid only. </p> <p> </p> <p>45 minutes later, no joy. Have written off the money. </p> <p> </p> <p>Cell C helpdesk was no help at all.</p> <p> </p> <p> </p>