WW
Werner W

1 reviews | Active since Feb 2011

07 Dec 2021, 08:30

Cell-C Prepaid incompetence

Cell-C *********** call-center staff and non-functioning App and Website. Awesome customer service once again. All I need is an invoice for the PrePaid Data bundle I purchased on the App. The app does not give me the invoice even though I press the "get invoice" button. The same does not work on the website even though I see my transaction history. The call-center agent tells me I can only get this from the App. Not listening that I said its not working!

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Replies (2)
Cell C
Cell C's reply07 Dec 2021, 09:02
Official
Good day Werner

Thank you for reaching out to us. We will be in touch to assist with your request. 

^NT

WW
Werner W's update13 Dec 2021, 09:27
Reviewer Update
They say they made contact, which they did not?! Very trustworthy organisation!