1 reviews | Active since Jul 2022
CELL C prepaid all in one bundle
Purchased a R15 all-in-one bundle for 14days which is for 120mb+10 any net min + 300 cell c min. I received it but without the 300 cell c min. I called to inquire and the response was that there are 2 of these bundles. One is on 'my specials' which excludes 300 cellc min and the other on the app is identical but includes 300 cell c min. I asked how could 2 bundles be the same, same price, same data but the one which is supposed to be my special has no 300 cell c minutes? I asked if that made any sense and was told I must choose one it's the customers choice. I said they should correct it because it seems like tricking a customer and then saying sorry. Why are there 2 bundles that are the same but one robs you of the 300 minutes?? Why would a cell c customer want to buy a bundle with no cell c minutes. Totally senseless! Customer service has no clue.
Thank you for getting in t9ouch with Cell C.
We have received your review regarding your bundle.
We will look it up and contact you for assistance within 24 working hours.
^NZ
Thank you for getting in t9ouch with Cell C.
We have received your review regarding your bundle.
We will look it up and contact you for assistance within 24 working hours.
^NZ
