1 reviews | Active since Jun 2017

07 Jun 2017, 13:19

Cell c post paid ****py service

<p>I had a contract phone Hauwei P8 lite which i was paying R169 per month then i got ****** and called customer service to blacklist and suspend my line I was told it has been done.I then went to Jabulani mall to claim for insurance, i then called cell c to ask for next installment on my account i was told that its R5500 I asked how they told me someone was using my number to purchase data, i said i will not pay that money because i requested myline to be suspended they said they would give me feedback after investigation they never did now they have handed my account over with R9000 balance to pay!</p>

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Replies (3)
Cell C
Cell C's reply07 Jun 2017, 14:13
Official

Thank you for notifying us of the above and we will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply07 Jun 2017, 14:13
Official

Thank you for notifying us of the above and we will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply08 Jun 2017, 07:52
Official

Moses has been in contact with you to assist with this matter. He advised that he will investigate this matter and revert with feedback.

Regards
Cell C | PN