Cell C poorest upgrade service

<p>I have upgraded my contract via their call centre where they have indicated that I would get a Samsung galaxy J5 with 16gb internal memory.</p> <p>When I recieved the phone via Ram courriers on14/06/2017 where I found that the phone only had 8gb internal Memory. I emmdiatly contacted there call desk and they informed me that they will come and collect the phone from me. On the 20/06/2017 the phone still hasn't been collected and i logged another call at there help desk where they prommised me they will rectify this. On 25/06/2017 the phone was sill not been collected and i logged a call via there web site where a Lady from their office contacted me the afternoon and prommised the phone will be collected on 27/06/2017. On 28/06/2017 I logged another call via there call centre and they prommised that the phone will be collected on 29/06/2017. We are now nearing the new month where this contrac will come to affect and I am still sitting with a phone that they haven't collected and rectified it to the 16gb memory</p>