1 reviews | Active since Mar 2021
Cell C poor service regarding *****
It seems Cell C ***** department only works with auto reply emails? Two Cell C contracts were activated on my name that I didn’t app****, approved or signed for. After speaking the customer care they advised me to email my ID copy and affidavit to the Cell C ***** department. I did so on the 28 Feb 2021. Straight after I received an auto reply email stating all ***** queries with be attended to within 48 hours. I email the ***** department again on the 3 March and today 8 March 2021. All I am receiving is the auto reply email. No call or email with a proper response or update. I called customer care again today asking for a contact number for the ***** department. Sorry there is no contact number, you need to email them. Email them just to get a auto reply??? It seems Cell C is not taking ***** serious.
Thank you for contacting Cell C.
We would like to apologise for the delay in resolving your query.
Kindly reply privately and provide us with your ID number or the case reference number and we will assist you.
^MM
Thank you for contacting Cell C.
We would like to apologise for the delay in resolving your query.
Kindly reply privately and provide us with your ID number or the case reference number and we will assist you.
^MM