CELL C POOR SERVICE DELIVERY - HORRIFIC!

Item: Cell C
Rating: 1
Author: Mel H

They are pathetic. Last year it took me months to get a response and the right response. I needed to move my wifi to my new place. I am now moving again and I have logged a call with management and the call centre on 27 February 2019 and today it is 10 April 2019 I AM STILL WAITING FOR SOMEONE TO MAKE CONTACT! THEY ARE PATHETIC

Helpful (0)

Replies (3)

Cell C's replyOfficial

10 Apr 2019, 11:17

Good morning Mel

We are in receipt of your complaint and apologize for the inconvenience caused. Kindly note that we have forwarded this matter to Fibre team.

Do expect communication.

Regards
Cell C | PN

Cell C's reply10 Apr 2019, 11:17

Official

Mel H's updateReviewer Update

10 Apr 2019, 11:53

Lets see if it will happen this week or month still. Last year it was months 1000 of rands later for the poor service and hotspot data I had to spend because of the customer service you provide.

Mel H's update10 Apr 2019, 11:53

Reviewer Update

Lets see if it will happen this week or month still. Last year it was months 1000 of rands later for the poor service and hotspot data I had to spend because of the customer service you provide.

Cell C's replyOfficial

10 Apr 2019, 14:53

Please note that Funiwe could not reach you on your contact number. The account has been moved.

Regards
Cell C | PN

Cell C's reply10 Apr 2019, 14:53

Official

Please note that Funiwe could not reach you on your contact number. The account has been moved.

Regards
Cell C | PN