hK
haron K

1 reviews | Active since Sept 2015

12 Sept 2015, 20:28

cell c poor service delivery

i signed up with cell c about two years ago and i have very poor service on the internet from day one i have repeated complained to my service provider to no avail when i phone the call center i am sent from pillar to post promises are made and are not kept when asked to be put to a supervisor or manager i am given the same run around . after many phone calls and many frustrating time on phone i decided to go to a branch at the pavilion in westville the store manager mr avishkar very helpful gentleman also tried to be of assistance to me but he also could not resolve my problem i have now come to a decision to cancel my contract the bottom line i will never take a contract with cell c.they simply don't care about customer s problems or needs

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Replies (1)
Cell C
Cell C's reply15 Sept 2015, 15:25
Official
Hello leadman,

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you and assist.

Regards
Cell C | PN

Best regards,