TR
Tamara R

1 reviews | Active since Oct 2019

16 Oct 2019, 10:54

Cell C Poor Service and Failure to respond to Customer Service Logged Call

Cell C still deducted money from my bank account after I submitted proof of payment to them. I repeatedly requested assistance from Customer Service with no success.

0
Replies (3)
Cell C
Cell C's reply16 Oct 2019, 11:08
Official
Good Day Tamara 

Thank you for contacting Cell C regarding your account. 

The matter has been escalated and our team will call you to assist. 

^NS 
TR
Tamara R's update16 Oct 2019, 11:22
Reviewer Update
I'll be waiting
TR
Tamara R's update26 Oct 2019, 10:28
Reviewer Update
Cell C still has not resolved my matter. I have now published a new review. I am beyond frustrated and feel that I have been ****** from, I want my money back that was taken from my account twice because of Cell C!!!!! I have been a customer for more than 10 years and I am so disgusted with the service I have received that I will not be renewing my account, and will NEVER refer another person to cell c again!!!!