MB
Musa B

1 reviews | Active since Jul 2020

21 Jul 2020, 10:40

Cell C - poor service

I am not happy with the service i received from Cell C, i requested them to blacklist handset via email since it is not advisable to go to branches at malls/shopping centres due to COVID-19 however Cell does not respond to queries, just to send feedback to advise why they can't go ahead with blacklisting my lost handset became rocket science to them, their service is very poor.

0
Replies (2)
Cell C
Cell C's reply21 Jul 2020, 11:31
Official
Good day Musa 

Thank you for contacting Cell C. 

We have forwarded you an email containing a Blacklisting form on the details that you had provided us with.  Kindly complete and return the document, which will allow us to assist with the blacklisting of the device. 

^MP  
MB
Musa B's update21 Jul 2020, 12:02
Reviewer Update
Good day Pambo
I don’t think it will helpful now because I wanted to claim from my Insurance and I was given 30 days from the date of my claim which has now passed.
My claim has been forfeited now because of Cell C bad service.