Cell C - Poor Service
<p>I have cancelled my account with Cell C last year September, and returned my Router (due to not having covered, and unable to use my Router device). I have completed my cancellation form and it was confirmed, but Cell C is still deducting money from my account every month. iI have cancelled my debit order, but Cell C keeps deducting money, even after informing Ilanga Mall Management as well as Cell C Customer Services.</p> <p> </p> <p>I am very unhappy and I think the service is poor as well as the communication. </p> <p> </p> <p>I have to continue to go to my Bank to cancel the debit order, and paying a bank fee to do so every time. This is unacceptable.</p> <p> </p> <p> </p>
Thank you for notifying us of the above.
We will look into this matter and provide an amicable resolution.
A consultant will contact you with feedback.
Regards
Cell C | PN
Best regards,
Thank you for notifying us of the above.
We will look into this matter and provide an amicable resolution.
A consultant will contact you with feedback.
Regards
Cell C | PN
Best regards,
Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
Lungi could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Best regards,
