Cell C Poor Service

Item: Cell C
Rating: 1
Author: Joyce W

We have requested Cell C to transfer our Wi-Fi from Cape Town to Johannesburg in June 2020. We are now in September 2020 and nothing has been done. Yet we have to pay our monthly fees and buy data which is an additional expense (unnecessary).

Helpful (0)

Replies (3)

Cell C's replyOfficial

15 Sept 2020, 16:43

Good day Joyce

Thank you for getting in touch with us regarding your query.

Please send us a private message with your ID number, reference or Fibre number so we can follow up.

^YM

Cell C's reply15 Sept 2020, 16:43

Official

Good day Joyce

Thank you for getting in touch with us regarding your query.

Please send us a private message with your ID number, reference or Fibre number so we can follow up.

^YM

Joyce W's updateReviewer Update

16 Sept 2020, 17:16

The Fibre account no is ***
We are still waiting and it's really frustrating

Joyce W's update16 Sept 2020, 17:16

Reviewer Update

The Fibre account no is ***
We are still waiting and it's really frustrating

Cell C's replyOfficial

17 Sept 2020, 09:03

Hi Joyce

Thank you for the details.

Our team will be in touch to assist.

^NZ

Cell C's reply17 Sept 2020, 09:03

Official

Hi Joyce

Thank you for the details.

Our team will be in touch to assist.

^NZ