ZM
Zerina M
1 reviews | Active since Oct 2019
29 Oct 2019, 13:49
Cell C poor service
I have 2 contracts with Cell c so for the past 3 months my 1 contract has not been debited however the 1 is being debited as usual. So since last month i have been contacting Cell C to ask why dont they debit so the consultant told me that they dont get the funds in my account. So this month i phoned them and we arranged for the arrears to be debited on 27th but nothing yet so i phoned them as so why they did not do the debit order the consultant is telling me that i should phone the Legal department so im like what the hell is really goin on with this account this is really bull
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
29 Oct 2019, 15:16Hi Zerina
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
^PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
^PN
Cell C's reply29 Oct 2019, 15:16
Official
Hi Zerina
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
^PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.
Do expect communication.
^PN
ZM
Zerina M's updateReviewer Update
29 Oct 2019, 15:22I will highly appreciate if they can contact me seeing i have been doing the contacting all along pls ***
Thank You
Thank You
ZM
Zerina M's update29 Oct 2019, 15:22
Reviewer Update
I will highly appreciate if they can contact me seeing i have been doing the contacting all along pls ***
Thank You
Thank You
Cell C's replyOfficial
07 Nov 2019, 08:28Hi Zerina
We've tried calling you multiple times on the cellphone number you have provided but have been unable to reach you. Multiple emails have also been sent to you, please reply.
^MM
We've tried calling you multiple times on the cellphone number you have provided but have been unable to reach you. Multiple emails have also been sent to you, please reply.
^MM
Cell C's reply07 Nov 2019, 08:28
Official
Hi Zerina
We've tried calling you multiple times on the cellphone number you have provided but have been unable to reach you. Multiple emails have also been sent to you, please reply.
^MM
We've tried calling you multiple times on the cellphone number you have provided but have been unable to reach you. Multiple emails have also been sent to you, please reply.
^MM