CELL C POOR SERVICE !

<p>So yesterday I phoned in and asked a lady to phone me back because I was phoning from my MTN number and did not have any minutes left. She kindly took my number and phoned me back and provided me with great service. They have blocked my number due to not making a final payment (that was never mentioned to me that they will deduct another payment for not taking out a new contract). I have asked the lady if she can unblock the account so that we can go and make payment. They said they will give me time 'till the next day 12h00. </p> <p>This morning the phone was blocked again! I did make the payment last night with the correct reference that they gave me. I phoned in this morning and asked the guy to phone me back because i know this takes long to sort out. They guy told me he cannot phone me back, so I said but there was a lady that phoned me yesterday?</p> <p>He just kept saying he can't phone me back, so I told him the blocked my number and he said the number is on pre-paid so he cannot help me with the query? BUT THEY BLOCKED MY NUMBER???? So I asked him what now? And he just kept quit like for 10sec and he kept ignoring me. So I put the phone down. Then I went on to their online chat just to find out I cannot chat with anyone because no consultants are available.</p> <p> </p> <p>Ha-ha Cell C ... This is not the first time I have experience bad service from your company! You are all about adverti*****t and what not... But you should seriously work on your client service!! There is only a view people working in your company that has the ability to deliver client service. I have kept quite a long time and I took your poor client service for almost 2 years and today I am fed up!</p> <p> </p> <p>I am glad to say that I will not be going back to Cell C again. You may have the best deals, but if you cannot deliver client service, then I’m sorry I will rather go to another service provider that will provide me with client service.</p> <p> </p> <p>Regards</p>