CELL C poor service

Since I first complained about the service I received from Cell C, I received a call from Mellissa who promised to call me back on the same day. I've been waiting since Feiday 03 June 2022 for her to call me back. I requested they cancel my month to month contract which cell c converted to a fixed term contract without my consent. I'm waiting for the original recording whereby we agreed that the contract was a month to month contract, still no response. I don't advise anybody to deal with this company.