Cell C poor service

Good day Cell C,

Highly disappointed , numerous occasions I have made arrangements to deduct my monthly payment.

I got a call to I have been handed over to collections , I was okay maybe it so an oversight from Cell C.

I was promised on the 9th September , the money will be deducted the next day 10th September 2021.

Payment did not gone through , I have contacted Cell C and made another payment arrangement , the consultant advise Eto make a payment manually.

I disagreed because I was sceptical that the money will be deducted. Nothing has happened ever since , no deduction.

On the 30th September 2021 , I have received a call again , from the collections department . I have vented my frustration and the consultant , promisede the will be in contact with Cell C and the money will be deducted on the 1st October 2021, nothing happened. My account was not debited , I can't use my devices because Cell C is very reluctant and I feel **********. Please Cell C , can you deduct the money today or cancel my contracts .

Many thanks Delano