CELL C - Poor service

I am extremely dissatisfied with the service from Cell C. This experience has really made me rethink my cell phone network.<br> <br> My contract after 2 years was set to expire on June 8, and I was still to pay for this at the end of June. I took their upgrade they offered and specified I wanted it to run from July first as I did not want these to overlap. I was very specific with the dates, and the agent confirmed. <br> <br> Last Friday 19/06/15 my line was cut off with no warning. I am a mum of 2 kids and was unable to dial out when I need to. This is unacceptable. I called cell c the ffg sat and was on hold for 30 mins and 5 different agents. I asked for the call recording to be pulled and no one could assist me, was told a manager would call and still nothing. Called back and they said that my matter would be attended to in 48 working hours, so guess what, no phone until then.I got a call from an agent on Monday, and was being assisted, however she failed to call back since she said she would on Tuesday morning to fix the issue. Today I called in to Cell c again and I am still waiting. Still unable to use my phone, as well as they took away all my sms, data, and minutes that I had accumulated