CELL C POOR MANAGEMENT AND CUSTOMER SERVICE

Im a cell customer and i relayed my issue concerning a cell C manager and his staff at mall of the north polokwani concerning why my sim card was not RICAed and suspected ***** on my cell c phone number. The manager was very rude from the onset and i made a recording him. As soon as he realused that i had a made a recording of his unprofessional behavior he threatened that if ever i disclosed the issue to his superiors he would deal with me ( Threats on my well-being) and he would be retracting my information from the cell C system. So far my number does not have my RiCA information and I submitted the recording to cell c but Cell c has done nothing to address this problem and they keep promising to call me back and they never call when my number is compromised and they are having bad management and customer service the Cell C shop at mall of the north polokwani. I believe an issue of ***** deserves top priority since my cell c number is linked to my bank account and a number of social accounts. Imagine the labour of unlinking everything from this number. When my number was still at telkom i didnt have any issues or problems but the moment i ported into cell c, my life has been a nightmare ever since. Imagine the insults from the manager and taunting from his staff when i need urgent assistance after all i travelled to polokwani Cell C Mall of the North because there is no cell c store in my city. Ive called customer service and they keep me going around in circles.