WB
Wesley B
1 reviews | Active since Jun 2016
13 Oct 2022, 08:59
Cell C Poor Customer Service
I would not recommend Cell C to anybody. My wife had called in on the 25/09/2022 and placed an order for a new contract with Cell C for 2 Samsung A32's that was advertised. Today is the 13/10/2022 and we have still not received our devices. Due to the work that we do, we rely on our Cellphones like alot of South African's do after Covid. Cell C keeps promising that we will get delivery in a few days when stock comes in but this problem still persists. How does a big company like Cell C sell something and keep customers waiting for stock??? Someone needs to do something to get these devices to us or else this will definitely be taken further.
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Replies (2)WB
Wesley B's updateReviewer Update
13 Oct 2022, 11:43Good day. My wife and I would not be interested in changing the deal unless Cell C is going to offer us a better device at no additional cost to us as the client. If Cell C cannot do this then it would be best to get the devices that we want to us because we have checked the features before ordering so our hearts are set on the A32 and at the affordable price offered.
WB
Wesley B's update13 Oct 2022, 11:43
Reviewer Update
Good day. My wife and I would not be interested in changing the deal unless Cell C is going to offer us a better device at no additional cost to us as the client. If Cell C cannot do this then it would be best to get the devices that we want to us because we have checked the features before ordering so our hearts are set on the A32 and at the affordable price offered.
Cell C's replyOfficial
15 Oct 2022, 14:42Hi Wesley Bard
The team will be in touch to assist further with the device .
^NH
The team will be in touch to assist further with the device .
^NH
Cell C's reply15 Oct 2022, 14:42
Official
Hi Wesley Bard
The team will be in touch to assist further with the device .
^NH
The team will be in touch to assist further with the device .
^NH