Cell C - Poor Customer Service and Technical Issues

I have been a Cell c customer for many, many years now. For the first many years, I did not experience any problems with Cell C. But over the years their customer service has grown exceptionally poor.

Most of their staff, not all of them, but most, have no customer service skills and and are plainly rude. They also lack knowledge and they either do not care to resolve issues, or they do not care to.

My telephone and inbranch experiences have been horrific. There only place where I received decent service, was from a gentlemen who worked at Irene Mall Cell C branch. The level of service he delivered should be the norm, not the exception.

Add to that, the fact that I am experiencing more and more technical issues with Cell C, especially over the past 12 months. And then you have to speak to rude staff to try to get issues resolved.

Come on Cell C ... what is going on with your service these days?

Have you reached a point where you simply do not care anymore?